Bonus Terms and Conditions

The Level entry reward

Players with Newbie level are not eligible for this bonus.

The number of free spins or the amount of the cash bonus depends on the player’s level in the VIP program:

• Bronze level - 50 free spins;
• Silver level - 100 EUR or an equivalent sum in other currencies: 100 USD, 100 AUD, 100 CAD, 100 NZD, 1000 NOK, 600 BRL, 1600 ZAR, 12 000 JPY, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC;
• Gold level - 500 EUR or an equivalent sum in other currencies: 500 USD, 500 AUD, 500 CAD, 500 NZD, 5000 NOK, 3000 BRL, 8000 ZAR, 60 000 JPY, 0,385 ETH, 1,2 BCH, 3,3 LTC, 12 000 DOGE, 585 USDT, 2,1 BNB, 420 ADA, 8000 TRX, 500 USDC;
• Platinum level - 1000 EUR or an equivalent sum in other currencies: 1000 USD, 1000 AUD, 1000 CAD, 1000 NZD, 10 000 NOK, 6000 BRL, 16 000 ZAR, 120 000 JPY, 0,77 ETH, 2,4 BCH, 6,6 LTC, 24 000 DOGE, 1170 USDT, 4,2 BNB, 840 ADA, 16 000 TRX, 1000 USDC;
• Diamond level - 2000 EUR or an equivalent sum in other currencies: 2000 USD, 2000 AUD, 2000 CAD, 2000 NZD, 20 000 NOK, 12 000 BRL, 32 000 ZAR, 240 000 JPY, 1,54 ETH, 4,8 BCH, 13,2 LTC, 48 000 DOGE, 2340 USDT, 8,4 BNB, 1680 ADA, 32 000 TRX, 2000 USDC.

For example, when a player is moving from Newbie level to Bronze level, he or she will get 50 free spins, when moving from Bronze level to Silver level - 100 EUR, etc.

The Level entry reward can be claimed once per player and per level.

Wagering requirements for winnings from Free Spins in these types of bonuses are 50x.

Wagering requirements for all Level entry Cash Bonuses are 20x.

If not stated otherwise, winnings from Free Spins for each level are limited to 50 EUR, 50 USD, 50 AUD, 50 CAD, 50 NZD, 500 NOK, 300 BRL, 800 ZAR, 6000 JPY, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC. All winnings above this amount will be cancelled when wagering is finished. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.

Winnings received while playing with the cash bonus are not capped after the wagering requirements are met.

Level-up Cash Bonus is not activated automatically, that is why the player should contact the casino via live chat or by e-mail (support@casino4u.io) to receive this bonus.

Monday, Wednesday and Friday reload bonuses

Players with Newbie level are not eligible for these promotions.

One player can trigger this bonus only once per Monday, Wednesday and Friday.

The offer is valid from 00.00 UTC to 23.59 UTC each Monday, Wednesday and Friday.

The minimal deposit for activating the bonus is 20 EUR, 20 USD, 20 AUD, 30 CAD, 30 NZD, 200 NOK, 120 BRL, 320 ZAR, 2400 JPY, 0,015 ETH, 0,048 BCH, 0,13 LTC, 480 DOGE, 23,4 USDT, 0,08 BNB, 16,8 ADA, 320 TRX, 20 USDC. Any bonus code will cancel this bonus. The bonus cannot be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 10 EUR is not entitled to claim this bonus).

Depending on the player’s VIP level, the amounts and the terms of Monday, Wednesday and Friday reload bonuses are as follows:

• Bronze level - 50% of the deposit up to 100 EUR (100 USD, 100 AUD, 100 CAD, 100 NZD, 1000 NOK, 600 BRL, 1600 ZAR, 12 000 JPY, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC). The wagering requirement is 60x.
• Silver level - 60% of the deposit up to 100 EUR (100 USD, 150 AUD, 150 CAD, 150 NZD, 1000 NOK, 600 BRL, 1600 ZAR, 12 000 JPY, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC). The wagering requirement is 50x.
• Gold level - 70% of the deposit up to 200 EUR (200 USD, 200 AUD, 200 CAD, 200 NZD, 2000 NOK, 1200 BRL, 3200 ZAR, 24 000 JPY, 0,15 ETH, 0,48 BCH, 1,3 LTC, 4800 DOGE, 234 USDT, 0,84 BNB, 168 ADA, 3200 TRX, 200 USDC). The wagering requirement is 50x.
• Platinum level - 80% of the deposit up to 200 EUR (200 USD, 300 AUD, 300 CAD, 300 NZD, 2000 NOK, 1200 BRL, 3200 ZAR, 24 000 JPY, 0,15 ETH, 0,48 BCH, 1,3 LTC, 4800 DOGE, 234 USDT, 0,84 BNB, 168 ADA, 3200 TRX, 200 USDC). The wagering requirement is 40x.
• Diamond level - 100% of the deposit up to 200 EUR (200 USD, 300 AUD, 300 CAD, 300 NZD, 2000 NOK, 1200 BRL, 3200 ZAR, 24 000 JPY, 0,15 ETH, 0,48 BCH, 1,3 LTC, 4800 DOGE, 234 USDT, 0,84 BNB, 168 ADA, 3200 TRX, 200 USDC). The wagering requirement is 40x.

Tuesday, Friday and Saturday Free spins

Players with Newbie level are not eligible for these bonuses.

The bonus is automatically credited to the player’s account at 9 AM UTC each Tuesday, Friday and Saturday.

• Players with Bronze level get 50 free spins. The maximum winnings are limited to 50 EUR or its equivalents in other currencies: 50 USD, 50 AUD, 50 CAD, 50 NZD, 500 NOK, 300 BRL, 800 ZAR, 6000 JPY, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC. The wagering requirement is 60x.
• Players with Silver level get 75 free spins. The maximum winnings are 50 EUR or its equivalents in other currencies: 50 USD, 75 AUD, 75 CAD, 75 NZD, 500 NOK, 300 BRL, 800 ZAR, 6000 JPY, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC. The wagering requirement is 50x.
• Players with Gold level are eligible for 100 free spins. The maximum winnings are 100 EUR or its equivalents in other currencies: 100 USD, 100 AUD, 100 CAD, 100 NZD, 1000 NOK, 600 BRL, 1600 ZAR, 12 000 JPY, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC. The wagering requirement is 50x.
• Players with Platinum level will receive 250 free spins. The maximum winnings are 100 EUR or its equivalents in other currencies: 100 USD, 150 AUD, 150 CAD, 150 NZD, 1000 NOK, 600 BRL, 1600 ZAR, 12 000 JPY, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC. The wagering requirement is 40x.
• Players with Diamond level receive 500 free spins. The maximum winnings are 200 EUR or its equivalents in other currencies: 200 USD, 200 AUD, 200 CAD, 200 NZD, 2000 NOK, 1200 BRL, 3200 ZAR, 24 000 JPY, 0,15 ETH, 0,48 BCH, 1,3 LTC, 4800 DOGE, 234 USDT, 0,84 BNB, 168 ADA, 3200 TRX, 200 USDC. The wagering requirement is 40x.

The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.

The player will be eligible for Tuesday free spins, if the total sum of his or her bets placed over the previous 2 days, exceeds the certain amount. This minimum amount equals 500 EUR or its equivalents: 500 USD, 500 AUD, 500 CAD, 500 NZD, 5000 NOK, 3000 BRL, 8000 ZAR, 60 000 JPY, 0,385 ETH, 1,2 BCH, 3,3 LTC, 12 000 DOGE, 585 USDT, 2,1 BNB, 420 ADA, 8000 TRX, 500 USDC. When calculating this bonus, only bets that were made from 00:00 UTC Sunday until 23:59 UTC Monday are taken into account. The bonus should be activated within 48 hours of the receipt, and the winnings from the free spins should be wagered within 48 hours as well.

The player will be eligible for Friday free spins, if the total sum of his or her bets placed over the previous 2 days, exceeds the certain amount. This minimum amount equals 500 EUR or its equivalents: 500 USD, 500 AUD, 500 CAD, 500 NZD, 5000 NOK, 3000 BRL, 8000 ZAR, 60 000 JPY, 0,385 ETH, 1,2 BCH, 3,3 LTC, 12 000 DOGE, 585 USDT, 2,1 BNB, 420 ADA, 8000 TRX, 500 USDC. When calculating this bonus, only bets that were made from 00:00 UTC Wednesday until 23:59 UTC Thursday are taken into account. The bonus should be activated within 24 hours of the receipt, and the winnings from the free spins should be wagered within 48 hours.

The player will be eligible for Saturday free spins, if the total sum of his or her bets placed over the previous 6 days, exceeds the certain amount. This minimum amount equals 200 EUR or its equivalents: 200 USD, 300 AUD, 300 CAD, 300 NZD, 2000 NOK, 1200 BRL, 3200 ZAR, 24 000 JPY, 0,15 ETH, 0,48 BCH, 1,3 LTC, 4800 DOGE, 234 USDT, 0,84 BNB, 168 ADA, 3200 TRX, 200 USDC. When calculating this bonus, only bets that were made from 00:00 UTC Sunday until 23:59 UTC Friday are taken into account. The bonus should be activated within 48 hours of the receipt, and the winnings from the free spins should be wagered within 48 hours as well.

Monthly 10% Cashback

Players who have made at least 1 deposit at Casino4u are eligible for Cashback.

Players entitled to this promotion will get back 10% of their real money net losses in slot games (bets placed with bonus money are not counted) at 10 AM UTC every 1st day of the month.

Depending on the player’s VIP level, the terms of Cashback are as follows:

• Newbie - 50x wagering requirement, and the maximum cashout is limited to 5000 EUR (5000 USD, 7500 CAD, 7500 AUD, 7500 NZD, 50 000 NOK, 30 000 BRL, 80 000 ZAR, 600 000 JPY, 3,85 ETH, 12 BCH, 33 LTC, 120 000 DOGE, 5850 USDT, 21 BNB, 4200 ADA, 80 000 TRX, 5000 USDC);
• Bronze - 40x wagering requirement, and the maximum cashout is limited to 5000 EUR (5000 USD, 7500 CAD, 7500 AUD, 7500 NZD, 50 000 NOK, 30 000 BRL, 80 000 ZAR, 600 000 JPY, 3,85 ETH, 12 BCH, 33 LTC, 120 000 DOGE, 5850 USDT, 21 BNB, 4200 ADA, 80 000 TRX, 5000 USDC);
• Silver - 30x wagering requirement, and the maximum cashout is limited to 5000 EUR (5000 USD, 7500 CAD, 7500 AUD, 7500 NZD, 50 000 NOK, 30 000 BRL, 80 000 ZAR, 600 000 JPY, 3,85 ETH, 12 BCH, 33 LTC, 120 000 DOGE, 5850 USDT, 21 BNB, 4200 ADA, 80 000 TRX, 5000 USDC);
• Gold - 20x wagering requirement, and the maximum cashout is limited to 5000 EUR (5000 USD, 7500 CAD, 7500 AUD, 7500 NZD, 50 000 NOK, 30 000 BRL, 80 000 ZAR, 600 000 JPY, 3,85 ETH, 12 BCH, 33 LTC, 120 000 DOGE, 5850 USDT, 21 BNB, 4200 ADA, 80 000 TRX, 5000 USDC);
• Platinum - 10x wagering requirement, and the maximum cashout is capped at 5000 EUR (5000 USD, 7500 CAD, 7500 AUD, 7500 NZD, 50 000 NOK, 30 000 BRL, 80 000 ZAR, 600 000 JPY, 3,85 ETH, 12 BCH, 33 LTC, 120 000 DOGE, 5850 USDT, 21 BNB, 4200 ADA, 80 000 TRX, 5000 USDC);
• Diamond - no wagering requirements attached (the cashback amount can be withdrawn instantly).

The wagering requirement has to be fulfilled in 48 hours after the bonus is credited; otherwise the bonus will expire, and the corresponding winnings will be forfeited.

In order to be applied to the player’s account, the cashback amount should be at least 10 EUR (10 USD, 15 CAD, 15 AUD, 15 NZD, 100 NOK, 60 BRL, 160 ZAR, 1200 JPY, 0,0077 ETH, 0,024 BCH, 0,066 LTC, 240 DOGE, 11,7 USDT, 0,042 BNB, 8,4 ADA, 160 TRX, 10 USDC) which means that the minimum net loss for the previous month to be eligible for a Cashback should be 100 EUR (100 USD, 150 CAD, 150 AUD, 150 NZD, 1000 NOK, 600 BRL, 1600 ZAR, 12 000 JPY, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC).

Cashback is calculated from the net result in all slot games (only slots’ losses are counted; live, table and other games are excluded from this promotion) for the previous 30 days using the following formula (formula excludes previous cashback): ((real money bets - real money wins) - (bonus money bets - bonus money wins)) × 0.1.

Cashback can’t be combined with any other bonuses. If a player has an active bonus, no cashback can be earned until completion or failure of the active bonus is achieved.

Please note that if the cashback amount hasn’t been claimed either via gameplay or withdrawal within 90 days from the moment of crediting, it will be forfeited.

No cashback will be issued if the player's account was closed, temporarily excluded from the VIP program or had responsible gambling limits (cooling-off or self-exclusion) applied at the time of crediting.

Abuse of Bonuses and exclusion from the VIP program

If a player’s bonus ratio (total bonuses*100)/(total deposits amount) in any currency exceeds 50% after 8 deposits, he or she will be excluded from the VIP program and won’t be able to receive any bonuses until this ratio gets below 50%.

We will send the player an email notification about the temporary exclusion from the VIP program and stop sending him or her invitations to reload bonuses and free spins. When the bonus ratio descends to below 50%, the player’s membership in the VIP program will resume.

Casino4u reserves the right to exclude any player from the VIP program.

No bonuses will be issued, if responsible gambling limits (cooling off or self-exclusion) are applied at the player’s account.

Wagering requirements and restrictions

Please note that bets in different games count towards the wagering requirements to different extent. Bets in slots count 100%, except for the games specified below:

Players won’t be able to place bets with bonus money while playing the following games: all jackpot games, all casual games, all lotteries, all video poker games, all live games and table games from all providers; all Infingame, Push Gaming, Red Tiger Gaming and Relax slots and a number of other slots. A full list of games available for playing with bonus money can be found in the Wagering section.

General Information on bonuses and promotions

Regarding the bonuses and promotions, all times and dates are stated in UTC.

All bonuses are available for players from all countries (except the prohibited ones), unless otherwise is stated. If you are from Finland, Germany, Japan, Kazakhstan, Kuwait, Lesotho, Russia, Slovenia, United Arab Emirates, you are not allowed to play for real money on the Casino4u website.

No bonuses are available to players from Sweden and Russia, including participation in any kind of promotional programs, receiving VIP rewards, as well as exchange of comp points.

Welcome bonuses are not available to players from Finland, including sign up bonuses, first, second and third deposit bonuses.

Unless otherwise is stated, Casino4u does not offer any no-deposit bonuses or free spins for registration.

Only new players can receive a welcome bonus pack. Please note that activation of any kind of bonuses (including VIP program bonuses) is allowed only once from one computer (or another device), one IP address, one actual address, one phone number, one account in any payment system (Neteller, Skrill, credit card, etc.) and one person. Violation of any of these terms will result in account blocking and confiscation of all funds on the balance.

Any player with active limits, such as cooling-off period or self-exclusion, is not eligible for any promotions at Casino4u and cannot receive any bonuses when these restrictions are applied.

Casino4u has the right to cancel any bonuses and winnings, if there are suspicions that they were acquired dishonestly or result from the player’s breaking any provision of terms and conditions.

If you make a deposit but no bonus appears at your account, please do not make any bets and contact the support team via email (support@casino4u.io) or Live Chat (its button is in the right bottom corner of the screen), and we will credit the bonus manually.

Only one deposit bonus can be activated at a time. Deposit bonuses cannot be combined.

In Casino4u, there is no limit on the maximum winnings from any type of deposit bonus (unless otherwise is stated in the promotion).

When a player places bets with an active bonus, real money will be spent first. The bet amounts will be taken from the player’s real balance. When the real balance is empty, the bet amounts will be deducted from the bonus balance.

Players can request withdrawal of their deposits before meeting the wagering requirements, but please bear in mind that the bonus and all winnings derived from it will be forfeited.

Please note that when you tick the box “I don't want to receive any Bonuses” while making the fourth and further deposits, the system will still add the deposit bonus to your account, if any is available to you according to your VIP level, that is why you need to cancel it in the Bonus section, or ask the live chat support team for assistance before making any bets.

Any bonus can be removed before meeting any wagering requirements. Please contact Casino4u customer support for more details, or use the Forfeit bonus button in the Bonus section of your account. But please keep in mind that in such a case, the bonus money and winnings derived from it will be forfeited.

When accepting a deposit bonus, kindly remember that your deposit is locked with the accepted bonus. This means that you have two options, either to complete the wagering requirement of the bonus, or cancel the bonus. If you choose to cancel the bonus, the bonus and all winnings attributed to the bonus will be lost. Wagering with both the bonus money and your deposited cash will count towards the wagering requirement.

When playing with an active bonus (including the winnings from free spins), a player must meet the wagering requirements (wager / turnover) as to these bonus funds before he or she will be able to place bets higher than 5 EUR, 5 USD, 8 AUD, 8 CAD, 8 NZD, 50 NOK, 30 BRL, 80 ZAR, 600 JPY, 0,004 ETH, 0,012 BCH, 0,033 LTC, 120 DOGE, 5,85 USDT, 0,021 BNB, 4,2 ADA, 80 TRX, 5 USDC unless otherwise is stated. This restriction applies to the entire game round, as well as to doublings after the game round is completed. If a player exceeds the maximum bet when playing with a bonus, the bonus and all winnings received before meeting the wagering requirements can be cancelled. This decision is made at the sole discretion of Casino4u’s management team.

Casino4u has protection against overbetting or playing restricted games. If a player tries to place a bet that exceeds the maximum allowed betting amount during the bonus wagering, the system will cancel the bet. If a player tries to enter a game, which can’t be played with the bonus money, access to this game will be denied.

Postponing any round in any game, including free spins features and bonus features (or any other accumulating advantage) played with the bonus money (i.e. putting them off to a time when you have no more wagering requirements and/or performing new deposit(s), while having free spins features or bonus features still available in a game) is prohibited. In such a case, the perpetrator’s player account will be blocked and all funds on the balance will be seized.

The use of bonus funds purely to progress through the bonus stages is prohibited. For example, when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then the final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.

If the wager requirements are not met by the time the bonus expires, both this bonus and the winnings derived from it, will be cancelled.

Bonus is automatically cancelled upon active balance reaching the amount of 0,2 EUR, 0,2 USD, 0,2 AUD, 0,2 CAD, 0,2 NZD, 2 NOK, 1 BRL, 1 ZAR, 40 JPY, 0,00001 ETH, 0,00001 BCH, 0,0005 LTC, 0,05 DOGE, 0,05 USDT, 0,0002 BNB, 0,05 ADA, 0,05 TRX, 0,05 USDC or less. This term only applies to balance tied to bonus, i.e. deposit + bonus or only bonus in case of no deposit bonus, and doesn't apply funds on player's balance gained from other deposits or bonuses.

All free spins are issued at a minimum bet.

Please note that in order to have your winnings credited correctly, you have to choose only one slot to play free spins on.

Please note that any bonus within the VIP program can be played only in one currency. If a player funds several accounts in the casino wallet, his or her Player Account will be put on manual bonus issuing, which means that all bonuses are no longer added automatically and the player should contact the live chat support team to receive the missing bonus in one of the used currencies. In the case of deposit bonuses, the player should keep the deposit fully intact (which means that no bets should be placed) before the bonus can be credited manually by the chat agent.

If not stated otherwise, all winnings from any kind of no deposit free spins are limited to 50 EUR, 50 USD, 75 AUD, 75 CAD, 75 NZD, 500 NOK, 300 BRL, 800 ZAR, 6000 JPY, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC. All winnings above this amount will be cancelled when wagering is finished. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.

Players from the following countries are not eligible for any no deposit bonuses for registration: Finland, Germany, Japan, Kazakhstan, Kuwait, Lesotho, Russia, United Arab Emirates.

The maximum payout from any no-deposit bonus for registration (including sign up free spins) is 10 EUR, 10 USD, 15 AUD, 15 CAD, 15 NZD, 100 NOK, 60 BRL, 160 ZAR, 1200 JPY, 0,0077 ETH, 0,024 BCH, 0,066 LTC, 240 DOGE, 11,7 USDT, 0,042 BNB, 8,4 ADA, 160 TRX, 10 USDC. All winnings above this amount will be cancelled twice: when wagering is finished and when payout is requested. The wagering requirement for the winnings from no-deposit bonuses for registration is 50x.

Сomp points are reset on a year-round basis.

In case of any discrepancy between the English version and the non-English version of these Bonus Terms, the English version shall always prevail.

Casino4u management has the right to update bonus terms at any time.